An Allegory of Fortitude & Claims Management

Italian Renaissance painter Sandro Botticelli’s first recorded work was Allegory of Fortitude, part of The Seven Virtues series completed by another painter, Piero del Pollaiolo. Art critics would agree that Botticelli’s inspiring Fortitude far surpassed the other virtues painted by Pollaiolo. But what set Botticelli and Fortitude apart from the rest? This workshop will employ themes evoked by Fortitude to instill best practices in insurance claims management. Attend to learn how managing a claim properly can set you apart, and help you achieve a “win.” Speakers will discuss the effective defense of select types of claims and how themes from Fortitude—like patience and courage—play an important role in defense. Speakers will also explore: how claims outcomes are tempered; the increased perception of standard of care for nonprofit insureds; mitigation best practices; and, how to respond when a crisis occurs.

What Andy Warhol Taught Me About Workplace Safety

Andy Warhol’s pop art is some of the most iconic and memorable art in existence. Whether it was his interpretation of a common place Campbell’s Soup can or his imaging of the equally iconic Marilyn Monroe, Warhol lead the way for a cultural change in his field. Workplace safety is something that needs interpretation and your organization may need cultural change to make safety a priority and common place with staff. This workshop will be as interactive as a night at Studio 54 and help you make your workplace safety program as compelling as Warhol’s works. Content includes outlining a basic safety orientation program for employees along with discussing often neglected safety and compliance items for nonprofits.

Art Auction: What are You and Your Nonprofit Game For?

This workshop explores risk tolerance and why risk taking is fundamental to success in the nonprofit sector. Attendees will benefit from having a working knowledge of risk management and can expect to learn how to effectively manage risk aversion and expectations among senior management as well as board members. The session will be driven by two interactive auctions. The auctions will be atypical, designed to demonstrate how people see risk differently and to highlight what risk tolerance really looks like. The proceeds of the auctions will go to MANNA of Philadelphia. MANNA improves the health of those in need by providing healthful, nourishing meals.

The Art (and Science) of Managing Risk with Third-Party Vendors

The need for more disciplined management of third party vendor relationships is evolving at a fast pace, with new regulations and increased exposure to risk driving the conversation. Participants will learn from this expert panel why vendor management is moving from a focus on transactions to a focus on risk, how organizations are addressing this risk through more disciplined vendor management and practical strategies and solutions nonprofits can employ to identify and mitigate risk with their vendors.

Board Game Art & Gaming Risk Management

Board games can transport children and adults into another realm inspired by board game artwork, quirky characters and storylines. This workshop uses Gamification principles to transport nonprofit leaders and risk professionals into a world of interactive, entertaining risk education. Workshop attendees will play a new risk management game developed by the facilitators and “get a little risky” by exploring five competencies in risk management (Risk Assessment, Risk Culture, Risk Function, Risk Reporting and Risk Communication). Attendees will attempt to win the game by answering questions to accumulate game dollars. Using an oversized board and game pieces, participants move around the board and answer tough questions, formulate strategies, uncover agency strengths and share risk management best practices. Judges are other workshop participants who evaluate answers and reward successful responses. Join us and get your game on!

Building a Brand Mosaic with Muse David Ogilvy: Protecting Brand and Reputation through the Risk Management & Ethics Functions

The father of advertising, David Ogilvy once stated, “A well defined Brand is the most sustainable asset an organization can have.” The purpose of this session is to demonstrate how a mosaic of enterprise risk management, compliance, and marketing tools protect the brand and reputation of an organization. Attendees can expect to gain insight about how these three functions work together as a collage to inspire a risk aware and compliant culture that is integrally tied to the Planned Parenthood brand as a trusted health care provider. Attendees should have a basic understanding of enterprise risk management and compliance and will participate in activities including: What is Brand? and How to respond to a brand attack.

Child Art and Business Risk: What Can We Learn About Business Risk From Children's Art?

The session will focus on interpreting some examples of children’s art, and will include a drawing exercise and a chance to brainstorm business risks specific to the nonprofit sector. We will seek to explore the concept of risk scenarios through a discussion of various elements of risk and categories of risk.

Chiseling, Carving, then Sculpting a Flawless Accident Investigation Process

Reacting quickly to the accident with prescribed procedures and actions can demonstrate your company’s commitment to safety and ensure proper information is collected to fulfill an accident investigation’s ultimate purpose – to prevent future accidents. This presentation will provide an overview of the importance of completing thorough accident investigation, outline common steps within the accident investigation process, then stress the importance of identifying root causes and preventing future recurrences.

Contour, Composition and Color: Lessons from a Broker Bidding Process

Is your insurance broker a masterful artist, or an unimaginative amateur? Nonprofit leaders depend on sound, timely advice from agents and brokers with deep knowledge and stellar reputations. How do you know if your broker is the best available advisor? A broker bidding process is a structured way to solicit and consider proposals from qualified bidders. Most nonprofits that undertake this process include their incumbent provider. While not recommended as an annual or even bi-annual event, this periodic process can yield valuable information and insights. Attend this session to hear from two nonprofit leaders who recently managed broker bidding processes for their organizations.

Digital Art: The Evolving Landscape of Cyber Security

Technology has forever changed the art landscape; through technology and new media, the possibilities for creating art are endless and constantly evolving. Cyber security is mercurial and momentous, just like digital art. This workshop explores cyber security insurance coverage and assessments, monitoring and mitigation practices, and business continuity—both in terms of resilience and incident management. During this workshop, attendees will learn about the pillars of cyber security: Insurance, IT, Law, Physical Security & Employee Management. This workshop is interactive; speakers will facilitate a basic assessment and share lessons from real cyber security experiences. Attend this workshop to help your nonprofit navigate the digital realm!

Are Your Employees like Leroy Neiman’s “Grand Prix” Drivers?: How to Navigate to get a "Driver Safety Program"

All too often organizations “hand over the keys” to organization vehicles to unprepared employees with a simple suggestion to: “Be safe out there!” During this interactive session we will discuss best practices in driver training to lessen the many preventable risks associated with having ANYONE drive on an organization’s behalf. Attendees across a spectrum of experience levels will benefit from this workshop and learn how to manage and mitigate a wide array of driver risks. Come prepared to share what’s working (or what isn’t) in your organization with respect to transportation risks. Stop naively handing the keys to your reputation and assets over to unprepared drivers. Join your Risk Summit colleagues to learn what you can do to manage driver risks.

Enter the Gallery at Your Own Risk: A NGO's Journey in Risk Management

Art aficionados often attend gallery openings to learn from the artists they admire. Learn about the evolving risk management program of an NGO—Helen Keller International (HKI)—during this workshop, and pose your questions to speaker Miranda Hora, who champions HKI’s risk program. The session will cover the evolution of HKI’s risk management capabilities, risk reporting communications and tools, and future goals for HKI’s risk program—working in Miranda’s experience engaging the HKI Board in this journey.  The session will include a Q&A with the audience.

Everyone’s a Critic: Conducting an After Action Review without Alienating the Artists

Offering a critique of someone’s masterpiece may seem harsh. Did you know that there are four steps or stages of art criticism? These steps include: describe what you see, analyze the elements the artist has used, interpret what the artist is trying to say, and evaluate its importance. Attendees at this interactive workshop will learn how to develop a rich understanding of what happened in a crisis and identify durable strategies to bolster forward-looking accountability. Key issues such as preserving attorney-client privilege and advising a Board of Directors will be covered.

Famous Artists, Notorious Reputations: Reputation Risk Management for Nonprofits

Some of the most adored artists are known as notorious, decadent, or just plain bizarre, and artist reputations fluctuate during their lifetimes and long after. Just like the turbulent reputations of some revered artists, there are myriad ways that large scale organizational events can impact a nonprofit’s reputation—whether it’s a front-page scandal, a large scale embezzlement, executive wrongdoing, IT breach or hacking event. The scope, scale and management of risks like these can have wide-ranging implications from liability and insurance concerns, to reporting requirements, to crisis and PR management.

This workshop offers a holistic and in-depth look at the topic of “Reputation Risk.” Drawing on an all-star panel with expertise in legal, accounting, public relations and risk management, we will explore how reputation risk can hurt a nonprofit’s balance sheet, result in decreased membership or donations, lead and contribute to an organization’s demise, or just present your nonprofit with a time-consuming headache. We will touch on topics such as ethics, safety and security, and organizational trust in a fast-paced conversation with our expert panel.

Getting Creative with a Framework for Assessing Risk Holistically

Identifying and creatively engaging with risk has never been more important for nonprofits in artistic and community-serving communities. This interactive session will help participants consider new ways to think about risk engagement, introduce six categories for a holistic view of risk, and prepare participants to assess and mitigate risk in their own organizations. Attendees will have the chance to practice using the framework with a risk management worksheet, identify a small number of potential risks, and then pinpoint organizational vulnerabilities across the aforementioned six categories related to these risks. Participants do not need to have engaged formally with risk management concepts before, but should have a broad understanding of many aspects of their organization (finances and funding, HR practices, crisis plans etc).

Great Paintings Through the Lens of Risk Management

This session will take a fresh look at some of the masterpieces of art through the lens of risk management. We will explore a range of common, or not so common, risks and exposures depicted in the paintings and how to effectively control them. Attendees will have a quick refresher on the background of each piece, then will put their risk management skills to work identifying exposures and proposing controls through group discussion. All levels of risk management professionals are welcomed at this entertaining session.

When the Great Wave at Kanagawa Hits: How Nonprofits can Prepare for a Crisis

This session covers critical steps that nonprofit teams need to take to be prepared to respond to a crisis, including internal policies & procedures, training, and crisis response vendor assistance. Attendees will learn the proper policies/procedures to have in place, how to form a crisis response team, what the role of the team should be, and the role that crisis response vendors provide. Attendees should have basic insurance and risk management knowledge. Interactive activities will include a review of actual crises–those that were handled well, and those not handled well; and an interactive hypothetical scenario.

Hunting for Black Swans with Neo-Impressionists on a Sunday Afternoon on the Island of La Grande Jatte

Georges Suerat’s famous neo-impressionist painting, A Sunday Afternoon on the Island of La Grande Jatte, evokes a senses of leisure and harmony. But who knows where a Black Swan could be lurking in the picturesque landscape? This workshop explores Black Swan exposures and what to do about them. Speakers Ron Boggs and Jim Domenick will explore a broad view of operational and management exposures, then discuss risk management techniques and insurance available, including limitations and weaknesses of insurance. Jim and Ron will invite attendee discussion about exposures, loss potentials, and risk management remedies… and about the lovely impressionist paintings related to each exposure showcased during this session!

Is Your Insurance Policy a Dali or Rockwell?

Art can be a bit ambiguous, and the terms used by artists and art purveyors aren’t always clear. For example, have you ever been confused about the difference between original art, original prints and artist proofs? Confusion is a familiar feeling among art buyers as well as nonprofit leaders who shop for commercial insurance. Attend this workshop to learn about some of the nuances in policies typically purchased by nonprofits. If you’ve ever wondered whether your insurance program consists of masterful policies or clever forgeries, you won’t want to miss this learning opportunity. Expertise in policy analysis is not required! Bring your creative questions and abstract thinking to this fun, interactive insurance ‘exhibition.’ This session is also ideal for budding artists and compulsive scribblers; the presenters and participants will use art supplies as props to explore key coverage concepts.

Less Polaroids and Snap Filters, More Composition and Development: What Darkroom Photography Can Teach Us About Crisis Communications and Legal Position Statements

Whether due to an allegation of discrimination or an investigation in to an injury, an organization facing a legal crisis will at some point have to provide a statement. Should the response apologetically accept responsibility for wrongdoing, or redirect focus to how much good the company does? Much like developing photographs in a darkroom, there is an art to creating a clear, compelling picture from a negative. This workshop will consider best practices for telling your story in response to scenarios ranging from media inquiries to EEOC charges and OSHA investigations. No prior knowledge is necessary for this workshop.

A Masterpiece Risk Management Plan Through Picasso’s Art

Anyone can create an intricate and masterful Risk Management Plan. Just as someone looking at a work by Picasso couldn’t replicate it without knowing the appropriate colors and shading, this presentation will guide participants through the process of risk management and developing a Risk Management Plan using the Paint by Numbers approach. This presentation will be beneficial to enthusiastic and creative participants of all types of organizations, roles, and experience as we work collaboratively to create a Masterpiece Risk Management Plan for the ages!

The Next Art Movement: Forecasting Changes in Your Risk Landscape

The work of Wassily Kandinsky is familiar to fervent fans of abstract art. In his early life, Kandinsky studied law and economics and worked in academia; later inspired by an exhibition of French impressionists, at the age of 30 Kandinsky decided to become an artist. Many nonprofit leaders begin their risk management journey in a mindset like Kandinsky—focusing on compliance and developing policies intended to keep their missions, clientele and staff ‘safe.’ It’s only later on that these leaders recognize the difficulty and necessity of anticipating the actual risks their organizations might face. Unless you believe in seers and palm readers, you know that the future is probably impossible to predict. This workshop dispenses with futile prediction and focuses on tools used to effectively forecast and anticipate risk events. Included in the session is a hands-on exercise exploring the “Cone of Uncertainty.” Learn lessons and techniques to translate the abstract forms in your risk landscape into colorful, inspired forecasts.

Overcoming Artist’s Block: Instilling a Distraction- and Phone-Free Driving Culture for Employees

Artist’s block can prevent the most imaginative, expressive creators from focusing on their projects. With a constant influx of information and the world changing rapidly around us, employee drivers—like artists—can easily suffer from distraction. An unexpected call, a quick glance at a text message, or fumbling with the GPS; there are so many cellphone and hands-free distractions on the road that can lead to costly or even deadly outcomes for a nonprofit. The average text will take a driver’s eyes off of the road for 5 seconds; traveling at 55mph, that is the distance of a football field. It’s no surprise that driving is one of the highest risk activities that your staff can engage in. Not having a cellphone-free driving culture can be one of the biggest risks your organization can take.

In this interactive workshop, we will explore how to implement policies for cell phone and hands-free device usage in organizations, that will in turn prevent auto-related accidents and keep your insurance rates from skyrocketing. Empower your employees to overcome driving distractions, so—like inspired, industrious artists—they can let their passion and creativity for your mission shine through.

Painting a Picture of Top Legal Risks with Don Kramer

Beloved painter Bob Ross was known for turning painting mishaps into “happy accidents,” which could augment any art piece. Some of the greatest risks a nonprofit team can become entangled in are legal risks, which are unlikely to become “happy accidents” once they have occurred. But just as Bob Ross made art accessible to everyone, presenter Don Kramer will invite attendees to become enlightened about the top legal risks currently facing the nonprofit sector. For years Don has been educating unseasoned painters—aka nonprofit professionals—about the nature of legal risks in his helpful newsletter, Nonprofit Issues. Take a sneak peek and maybe you’ll get a preview of the pressing legal topics Don will demystify at the Summit!

Portrait of a Risk Champion

Have you ever wondered what it takes to become an effective risk management thought leader who can deliver compelling risk advice, implement risk initiatives, and garner buy-in from both peers and organizational leaders? Or maybe you’re already a Risk Champion but you want to enhance your skill set and enable your organization to take more of the right risks, rather than be paralyzed by risk aversion.

Attend this networking workshop—which includes both panel and roundtable interaction—facilitated by graduates of NRMC’s first-ever Risk Leadership Certificate Program (RLCP). The RLCP crew will share lessons learned from this intensive learning program, including how they—as individual participants—have grown as Risk Champions or leaders in the nonprofit sector and risk management industry. Learn firsthand from peers who have experienced the same challenges you have probably faced as a nonprofit risk professional.

Before the Risk Summit workshop, meet the inaugural RLCP class or learn more about participant experiences in RLCP. Come to the Summit with your burning questions about risk leadership, what it takes to be a Risk Champion, and how to inspire others as Risk Champions!

For inspiration for this interactive session, read NRMC’s recent Risk Champions Issue of the Risk Management Essentials newsletter.

The Fraudster’s Spell

The Forger’s Spell, a riveting book by Edward Dolnick, tells the tale of a middling Dutch artist who dares to prepare forgeries of works by the revered artist Johannes Vermeer. Adding to the already high stakes of impersonating a famous artist, the forger selected a rather dangerous victim to con – Adolf Hitler’s deputy, Hermann Goering. While art may serve as a fascinating setting for this story, the motivations, rationalizations, methods of deception, and strategies could apply to any fraud – including those that our own employees and others might commit against our organizations. This session will compare the fraudster in The Forger’s Spell to fraudsters in our workplace, describing what drives them to commit fraud, some of the common behavioral anomalies they exhibit, and the techniques they use to deceive their victims – us! Attendees will leave with a greater understanding of what drives fraudsters, enabling you to better protect your organizations from fraud and other unethical behavior.

Chalk Talk with Insurance Industry Thought Leaders

This brand-new Risk Summit panel session features leaders of prominent insurance carriers that specialize in serving and insuring nonprofit organizations. Through a pre-conference survey, registrants will have an opportunity to submit questions for the panel to process. Attend this session for a unique opportunity to meet and learn from thought leaders at companies that take great pride in providing a wide array of insurance products for nonprofits. Attend this session to refine your knowledge of trends in the insurance sector and get your industry-focused questions answered by the ‘artists’ behind the scenes of complex insurance organizations. NRMC CEO Melanie Herman will moderate the session.